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  1. Case Studies

DIMENSION HOSPITALITY

Using Cvent technology to increase planner satisfaction and improve team efficiency

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Video
 
$150,000

Incremental annual revenue from Passkey

13

Properties with 10%+ market share

8,966

RFPs received in 2022

Dimension Hospitality is a hotel management company that needed a way to increase incremental revenue and create a personal connection with planners. Cvent Passkey solves both challenges by allowing the hotels to easily offer shoulder dates and upgrades in an efficient platform that planners know and appreciate.

Cvent allows us to be one person in front of a hundred different clients. We couldn't have kept up with the demand without a tool like Cvent because it allows us to aggregate the information in one place and send it with a button. 

Ron Wichowski
Vice President of Operations
Products used:
CSN Advertising
Grow your group business
CSN Productivity Tools
Turn leads into business
Cvent Event Diagramming
Better events by design
Cvent Passkey
Group reservations made easy

CHALLENGES

The demand for meetings and events created an influx of RFPs and interest in extended stays

SOLUTIONS

Cvent technology attracts planners and allows guests to choose their own adventure

RESULTS

Greater success with a smaller staff and better communication with ownership

Download case study

Wyndham Hotels and Resorts, with 22 brands and more than 8,900 hotels needed accurate and up-to-date information throughout the pandemic to make global decisions.

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Atrium Hospitality prioritized Cvent Certification to greatly improve outcomes for all 84 properties. 

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Cvent Business Intelligence gives hotels the power to make informed staffing, advertising, and group business decisions. 

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