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  1. Case Studies

ATRIUM HOSPITALITY

Innovative management reimagines the meeting and event industry with technology and education at the forefront

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97%

2022 response rate

14%

2022 award rate

30%

YOY increase in awarded RFP value

Education and innovation are core values for Atrium Hospitality. They invest in Cvent technology and training for their staff to make them efficient, effective, and ahead of the curve. Gissell Moronta is passionate about putting great tools into the hands of her teams and Cvent continues to provide the solutions they need to win group and event business. 

Learn more about Cvent Event Diagramming

 

When we first did training with the original Cvent certification, we saw an increase in conversion rate. We saw a decrease in turn downs when the meeting planners were flexible. We saw an increase in completing and creating the Cvent Supplier Network profile. When we did the first certification with Cvent, our response time was something outrageous like three days. After that, we kept measuring until we got under 24 hours. 

Gissell Moronta
Senior vice president of sales and marketing
Products used:
CSN Productivity Tools
Turn leads into business
Cvent Event Diagramming
Better events by design

CHALLENGES

Disjointed communication creates a disparity in service

SOLUTIONS

Training designed for the modern workforce

RESULTS

Selling the vision of a flawless event in a post-pandemic world

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The Westin Tampa Bay used Cvent technology to keep pace with the rapidly changing industry and continued to stand out from the competition.

Read case study
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